Shipping policy

Welcome to Hentha. We are committed to delivering premium handbags safely, quickly, and reliably across the United States. Please review our Shipping Policy before placing your order.

Order Processing

  • All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
  • Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Shipping Time

We currently ship throughout the United States.

  • Standard Shipping: 5–8 Business Days
  • Express Shipping (where available): 2–4 Business Days

Please note that delivery times are estimated and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Shipping Costs

  • Free Standard Shipping on all U.S. orders.
  • Expedited shipping options and applicable charges, if available, will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking information to monitor your shipment until it arrives.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order. Hentha is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delivery Delays

While we strive to deliver every order on time, unexpected delays may occur due to severe weather, carrier disruptions, holidays, or other factors beyond our control.

International Shipping

At this time, Hentha ships only within the United States. We look forward to expanding our shipping destinations in the future.

Contact Us

If you have any questions regarding your order or our Shipping Policy, our customer support team is always happy to help. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.

Thank you for choosing Hentha. We appreciate your trust and look forward to helping you find the perfect handbag for every occasion.